Privacy policy

Last Updated: 06-01-2026

Bhavishya Surgical (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal and business information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases through our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

 

1. About Bhavishya Surgical

  • Business Name: Bhavishya Surgical

  • Business Type: Wholesaler, Distributor, Retailer, Online Seller

  • Industry: Surgical Instruments & Medical Supplies

  • Operating Countries: Worldwide

  • Target Customers: Businesses, Hospitals, Clinics, and Healthcare Institutions

 

 

2. Information We Collect

We may collect the following types of information when you use our website or place an order:

a) Business & Personal Information

  • Name

  • Company / Hospital / Clinic Name

  • Email Address

  • Mobile / Contact Number

  • Shipping Address

  • Billing Address

  • GST Number (if applicable)

b) Order & Transaction Information

  • Products ordered

  • Order value and invoice details

  • Payment confirmation details (handled securely by third-party payment gateways)

Note: We do not store your debit card, credit card, UPI, or net banking details on our servers.

c) Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and website usage data

 

 

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To process and fulfill orders

  • To arrange product delivery and logistics

  • To provide customer support and service

  • To generate invoices and comply with GST and accounting requirements

  • To send order updates, service communications, and important notices

  • To send marketing communications via SMS, WhatsApp, or email (where permitted)

  • To comply with legal, regulatory, and contractual obligations

 

 

4. Sharing of Information

We do not sell or rent your personal or business information.
We may share your data only with trusted third parties such as:

  • Courier and logistics partners (for delivery)

  • Payment gateway providers (for secure payment processing)

  • Accounting, compliance, or IT service providers

  • Government or legal authorities when required by law

All third parties are required to protect your information and use it only for the intended purpose.

 

 

5. International Data Transfers

As Bhavishya Surgical operates globally, your information may be processed or stored in countries outside your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

 

 

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance user experience

You can control or disable cookies through your browser settings; however, some features of the website may not function properly.

 

 

7. Data Security

We implement reasonable technical and organizational security measures to protect your information against unauthorized access, misuse, loss, or alteration. While we strive to protect your data, no online transmission is 100% secure.

 

 

8. Data Retention

We retain your information only as long as necessary to fulfill business, legal, accounting, or regulatory requirements.

 

 

9. Your Rights

You have the right to:

  • Request access to your personal or business information

  • Request correction or update of your data

  • Request deletion of your data (subject to legal obligations)

Requests can be made by contacting us using the details below.

 

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

 

 

11. Changes to This Privacy Policy

Bhavishya Surgical reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

 

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: bhavishyasurgical@gmail.com
Address:
156, Royal Arcade,
Opp. Deepkamal Mall,
Sarthamna Jakatnaka,
Surat, Gujarat, India